Although we think our products are the best on the market, we understand that it is our service that will differentiate us from other suppliers. From the very first enquiry to the final delivery and throughout the lifespan of the project, Allan Brothers staff are there to help and advise our clients.

 

Our team of highly experienced technicians can assist the specification process by helping to find solutions to specific requirements or site conditions. By working closely with clients from an early stage, the optimum choice of design can be selected, the preferred method of supply (plot-specific or floor-by-floor for example) can be agreed and advise on installation issues can be given. We understand that the greater the up-front involvement, the smoother the project will run.

 

If a client requires support, then we can help.

 

Deliveries are co-ordinated between our despatch team and site to meet the precise needs (self-unloading vehicles, for example) at the exact time the customer requires.

 

With a customer support team covering the country from the Channel Islands to Orkney, our customers know that help is never far away.

 

Take a look at our Reference Sites to see examples of our service in action.